Title: IT Operations Manager

Open: March 9, 2022 – March 31, 2022

Type: Permanent

Schedule: Full Time

Pay: Salary

Years of Experience: Approximately 10+

Location: Alexandria, VA 

Indian Preference Eligibility: Yes

About the job

Akiak Technology, LLC knows the business of government. We are innovators in federal digital transformation and committed to providing an ever-ready IT infrastructure to meet the needs of all Federal agencies through agile acquisition. We care deeply about what we do and the impact we have with our federal clients and tribal communities. As part of our growth, we are searching for an IT Operations Manager. This position is based in the Washington DC metro area.

This position performs a key role in delivering the core infrastructure and foundational technologies for the Akiak family of companies and Technology-as-a-Service (TaaS) to tribal and business partners. This role calls for a balance of leadership, influence skills, supportive individual contributions, and expertise in enterprise-level IT operations.

 Responsibilities:

• Apply leadership and management practices that engage project teams and support collaboration across functional groups, tribal stakeholders, federal agencies.

• Oversee, manages and sets the strategic direction for the office IT Infrastructure and Operations.
• Responsible for the effective deployment of hardware, databases and software to maximize the quality of services delivered to both the user community.
• Perform management duties including staff retention, annual reviews, hiring, training and mentoring.
• Participates in the testing and evaluation of new and emerging technologies as applicable to business service requirements.
• Performs systems administration duties to install, configure, manage and advance the use of IT resources on premise, in the cloud, or in a hybrid combination to meet the needs of our client organizations.
• Assist with processing subcontracts, purchase orders, monthly progress billings, reports, and spreadsheets.

Preferred qualifications

• Completed at least two-years in undergraduate courses in Computer Science, Information Systems, Engineering, Business, or other related discipline is required.  
• Requires a minimum of ten (10) years of experience at a senior level, or team lead, in the areas of IT operations, including help desk support operations, on/offboarding users, and managing resources using complex deployment platforms. 

• Self-starter and quick learner with lots of initiative, working independently without day-to-day supervision of tasks and proactively seeking solutions to problems.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint), Project.
• Expert user with Microsoft Teams, SharePoint, Azure Active Directory
• Must meet all requirements for obtaining and maintaining a Public Trust Clearance.

Indian/Tribal Preference Hiring

Indian Preference applies to this vacancy, in accordance with Akiak Holdings Policy #20005. Proof of Indian preference is required. The Indian Preference law is a distinct statute that does not violate Title VII of the Civil Rights Act of 1964, as amended. Applicants who claim Indian preference must provide Tribal Membership Card, or letter from Tribal the Government (on Tribal Government letterhead) indicating tribal status, or BIA Form 4432.

Equal Opportunity Employer

Akiak Holdings and its subsidiary Companies will attempt to provide equal opportunity to all qualified employees and applicants for employment, with the exception of those situations affected by the Tribal Preference policy. All aspects of employment will be governed on the basis of merit, competence, and qualifications and will not be influenced by race, color, religion, sex, age, national origin, disability or any other basis prohibited by law.

Purpose-Driven Company

Our purpose is to create a better economic future for the indigenous community in Akiak. Unlike a corporation with shareholders, our business revenues return to the tribal community and can be used for citizen services projects approved by the tribal council. 

About Us

Akiak Technology, LLC is a tribal owned business with headquarters in Alexandria, VA and offices in Akiak, Alaska. We are a leading small business provider specializing in a broad array of Program Management, Operations and Information Technology (IT) services to federal, state, local, commercial, and nonprofit organizations.

How to Apply

Job Announcement Number: 195412

Subsidiary Company: Akiak Technology, LLC

COVID-19 Vaccinations: Akiak Holdings requires all employees to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment.

Got Questions?

[email protected]